Customer Terms of Service

You may browse shops, place orders, track garments, and pay through the customer app.

Service quality and timelines are set by the shop you select.

While your account is active, we keep account data including phone numbers and related identifiers. We may keep data longer when there is a legal need (orders, disputes, fraud, or regulatory).

After account closure, eligible data can be deleted, unlinked, or de-identified. Necessary transaction, dispute, and fraud-prevention records may remain as described in the General Privacy Policy. Local browse or search history can be cleared through available app or device controls.

Phone-visibility preferences control customer contact details disclosed by the platform. They cannot retract a number you gave directly to a shop or a number already held in a walk-in customer record.

You control call permissions and preferred contact method for active orders.

Sign-in and backend features may use Google Firebase, Google Play, and Google Authentication, which can collect identity details via Google's auth flow.

Google's terms and privacy notices apply to its services. Perfect Stitch remains responsible for its own platform, configuration, and legal obligations; using Google does not require you to waive your rights against Perfect Stitch.

Do not misuse the app, harass providers, or submit fraudulent orders.

We may suspend accounts that violate these terms.